FAQ

Online Treat Shop Questions

Yes we do! Via USPS or UPS Ground.

We do! Currently we ship to Canada using UPS Standard. We are expanding to Europe and Australia within 2023.

We offer local pickup in the Memphis, TN area only.

We do offer local delivery through our site.

We also have a wide variety of items available in our Germantown store 7 days a week!

Check us out on TikTok where Chloe posts alllll the good stuff! @chloebluffcakes OR you can subscribe to our Newsletter and receive all our important notifications. We promise not to spam!

Shipping Questions

We ship out all orders within 3-5 business days after you place your order. Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed.

Please do not contact us for shipping updates unless there has been no tracking updates for 7 business days

We offer the best shipping available through USPS and UPS. Our shipping is a live rate meaning it is calculated based on distance and weight. We work with our shipping partners to provide you with the lowest negotiated rates possible.

Larger orders may be contacted with alternate shipping arrangements.

Local Order Questions

7850 Poplar Ave. STE 24

Germantown, TN 38138

Yes! All orders can be picked up at our Germantown location.

Our prices are based on size and the actualy treat that has been Freeze Dried. We do our best to keep costs as low as possible to ensure a fair price.

The actual freeze drying process can add up to a shelf life of 25 years! Once you open your goodies they can somewhat begin to rehydrate over time due to humidity and other conditions, but we don't think they will make it very long before you munch them all up!

Several of our items are Vegan and nearly all of them are gluten free!